an777 Privacy Policy — How We Handle Your Personal Data

an777 collects personal information from you in several ways as part of providing a regulated, secure, and fully functional online casino and sports betting platform. We collect only the information that is necessary for the purposes described in this Privacy Policy. The categories of information we collect are set out below.

Information You Provide Directly

When you register an account on an777, you provide us with your full legal name, date of birth, residential address (including city and district within Bangladesh), a valid email address, and a mobile phone number. You may also provide payment method details (such as your bKash or Nagad mobile number, or bank account information) when making deposits or requesting withdrawals. During KYC verification, you provide identity documents such as your National Identity Card (NID), passport, or driving licence, and may provide proof of address documents such as utility bills or bank statements issued within the last three months.

Information Collected Automatically

When you access the an777 platform through a browser, we automatically collect certain technical information. This includes your IP address, device type and operating system, browser type and version, referring URL, pages visited within the an777 platform, session duration, time-zone setting (Bangladesh Standard Time, UTC+6), and in-game activity data (bets placed, games accessed, outcomes). This data is collected to ensure the security and integrity of the platform, to detect fraudulent or suspicious activity, and to improve the overall user experience.

Information from Payment Providers

When you make a deposit or request a withdrawal through bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, or Mastercard, an777 receives transaction confirmation data from the respective payment provider. This typically includes the transaction reference number, transaction amount in BDT, timestamp, and the masked identifier of the payment instrument used. an777 does not receive or store full card numbers, mobile banking PINs, or internet banking passwords.

Information from Third-Party Game Studios

Game studios supplying content to an777 (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) may pass anonymised game session identifiers to an777 for the purpose of reconciling game rounds and resolving player disputes. These studios operate under their own privacy frameworks and are contractually prohibited from using player data for any purpose outside of game delivery and dispute resolution.

an777 processes your personal data for specific, legitimate purposes only. We do not use your personal information for purposes incompatible with those described below without first obtaining your explicit consent or as otherwise required by law.

Account Management and Service Delivery

Your registration data is used to create and manage your an777 player account, verify your identity, enforce the one-account-per-player rule, and provide you with access to casino games, sports betting markets, and the cashier system. Without this data, we cannot provide you with the core an777 service.

Payment Processing

Payment-related data is used to process your deposit instructions and withdrawal requests accurately, to reconcile transactions with payment providers including bKash, Nagad, Rocket, Upay, and partner banks, and to maintain financial records for audit and anti-money-laundering compliance purposes. an777 retains payment records for a minimum of five years in accordance with standard financial record-keeping practice.

Identity Verification and Fraud Prevention

KYC documentation and device/IP data are used to verify that you are who you say you are, that you meet the minimum age requirement of 18 years, that you are not operating multiple accounts, and to detect and prevent fraudulent activity including identity theft, chargeback fraud, and bonus abuse. This processing is essential to the integrity of the an777 platform and to the protection of all players.

Responsible Gaming Monitoring

Behavioural and gaming data — including session duration, deposit frequency, wagering patterns, and self-exclusion history — is analysed to identify players who may be exhibiting signs of problem gambling. Where such indicators are detected, an777 may proactively contact the player, apply temporary account restrictions, or prompt the player to review the responsible gaming tools available at /responsible-gaming.

Platform Improvement and Analytics

Anonymised and aggregated technical and behavioural data is used to improve the performance, stability, and usability of the an777 platform. This includes identifying popular games among Bangladeshi players, optimising page load times, and improving the cashier experience for bKash and Nagad users. This analytics processing does not identify you as an individual.

Marketing Communications

With your consent, an777 may send you promotional emails and SMS notifications about new games, seasonal offers (such as Eid promotions, BPL cricket bonuses, or Pohela Boishakh special events), and platform updates. You may withdraw your marketing consent at any time by contacting [email protected]. Withdrawal of marketing consent does not affect transactional communications, which are sent as a necessary part of the service.

Legal and Regulatory Compliance

an777 processes and retains certain personal data as required to comply with applicable anti-money-laundering obligations, to respond to valid legal requests from law enforcement authorities, and to enforce our Terms & Conditions and resolve player disputes.

an777 does not sell your personal data. We share your information only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

Payment Service Providers

To process your deposits and withdrawals, an777 shares the minimum necessary payment instruction data with your chosen payment provider (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, or Mastercard). Each payment provider handles this data in accordance with their own privacy policy and applicable financial regulation. an777 selects payment partners who maintain appropriate security standards.

Game Studio Providers

To deliver live casino tables and slot games, an777 passes an anonymised player session token to the relevant game studio (such as Pragmatic Play, Evolution Gaming, or Spribe). This token allows the studio's game server to recognise your session for the purpose of recording game rounds and RNG outcomes. Game studios are contractually bound not to use this data for any purpose beyond game delivery and dispute resolution support.

Identity Verification Partners

Where an777 uses a third-party KYC verification service to process identity documents, your submitted documents and personal details are shared with that service provider under a strict data processing agreement. The KYC provider may not use your data for any purpose beyond the identity verification service it provides to an777.

Law Enforcement and Regulatory Bodies

an777 will disclose personal data to law enforcement authorities, financial intelligence units, or regulatory bodies where required to do so by applicable law, valid legal process, or court order. an777 will, where legally permissible, notify the affected player of such a disclosure request. an777 also reserves the right to report suspicious financial activity in accordance with applicable anti-money-laundering obligations without prior notice to the player.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of the an777 business, player data may be transferred to the acquiring entity as part of the transaction. In such circumstances, an777 will provide reasonable advance notice to affected players and will ensure the acquiring entity commits to data protection standards equivalent to those set out in this Privacy Policy.

an777 uses cookies and similar browser-based technologies to ensure the platform functions correctly, to keep your session active while you are logged in, and to gather anonymised analytics data that helps us improve the platform experience for all players.

What Are Cookies?

A cookie is a small text file placed on your device by a web server when you visit a website. Cookies allow the website to recognise your device on subsequent visits, remember your preferences, and maintain session state. Cookies do not contain executable code and cannot access other files on your device.

Types of Cookies We Use

Essential Cookies: These are strictly necessary for the an777 platform to operate. They maintain your login session, remember your preferred language settings, and ensure the cashier system functions correctly. Without essential cookies, the an777 platform cannot function. These cookies cannot be disabled without breaking the service.

Analytics Cookies: an777 uses anonymised analytics cookies to understand how players navigate the platform — which game categories are most visited, how long players spend on the cashier pages, and where technical errors occur. This data is aggregated and does not identify individual players.

Functional Cookies: Functional cookies remember your non-essential preferences, such as recently viewed games, display settings, and notification preferences, so that your experience is consistent across sessions.

What We Do Not Use Cookies For

an777 does not use cookies to build advertising profiles, to track your activity across third-party websites, to serve you targeted advertisements outside the an777 platform, or to share your browsing behaviour with ad networks or data brokers.

Managing Cookies

You can control and delete cookies through your browser settings. Most modern browsers (Chrome, Firefox, Safari, Edge) allow you to block or delete cookies via the browser's privacy or settings menu. Please note that disabling essential cookies will prevent the an777 platform from functioning correctly — you will be unable to maintain a logged-in session or access the cashier. Disabling analytics or functional cookies will not affect your ability to use the core platform features.

an777 applies a layered approach to data security, combining technical measures, organisational controls, and contractual obligations on third-party processors to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

Technical Security Measures

All data transmitted between your device and the an777 platform is encrypted in transit using TLS 1.2 or higher (HTTPS). Data stored on an777 servers is encrypted at rest using AES-256 encryption. Account passwords are stored as salted cryptographic hashes — an777 staff cannot view your password in plain text. Access to production databases containing player personal data is restricted to authorised personnel only, using role-based access controls and multi-factor authentication.

Organisational Measures

an777 maintains internal data handling procedures that govern who may access player data, for what purpose, and under what audit trail. Staff members who handle player data receive data protection training. Any employee found to have misused player data is subject to disciplinary action up to and including termination and referral to relevant authorities.

Data Breach Response

In the event of a data security incident that results in unauthorised access to personal data, an777 will assess the scope and severity of the incident promptly, take immediate containment steps, and notify affected players via their registered email addresses without undue delay. The notification will describe the nature of the incident, the categories of data affected, and the steps an777 is taking to address it.

Your Responsibility

The security of your an777 account also depends on the steps you take to protect your own credentials. You are responsible for keeping your an777 password confidential, for not sharing your login details with any third party, and for logging out of your account when using a shared or public device. If you suspect your account has been accessed by an unauthorised person, contact [email protected] immediately.

As a player on an777, you hold a number of rights with respect to your personal data. an777 is committed to honouring these rights promptly and without creating unnecessary barriers for you to exercise them.

Right of Access

You have the right to request a copy of the personal data an777 holds about you. This is known as a Data Subject Access Request (DSAR). To submit a DSAR, email [email protected] from the email address registered to your an777 account, with the subject line "Data Access Request". an777 will respond within five BST business days with a summary of the personal data held and the purposes for which it is processed.

Right to Correction

If any personal data an777 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For account details such as your email address or contact number, you can update these directly through your account settings or by contacting support. For KYC-verified details such as your full legal name and date of birth, corrections require re-submission of identity documentation.

Right to Deletion

You may request that an777 delete your personal data. an777 will comply with deletion requests where there is no overriding legal obligation to retain the data. Note that financial transaction records, KYC documentation, and records necessary for anti-money-laundering compliance must be retained for a minimum of five years from the date of the last transaction, regardless of account closure. In such cases, an777 will delete all data that can lawfully be deleted and explain what must be retained and why.

Right to Restrict Processing

In certain circumstances — for example, while a data accuracy dispute is under investigation — you may request that an777 restrict the processing of your personal data. During a restriction period, an777 will continue to store your data but will not process it for any purpose beyond storage and the resolution of your dispute.

Right to Object to Marketing

You have the right to object to the use of your personal data for direct marketing purposes at any time. To opt out of all marketing communications from an777, email [email protected] with the subject line "Marketing Opt-Out". Your request will be processed within two BST business days.

How to Exercise Your Rights

All privacy rights requests should be submitted to [email protected]. To protect your privacy, an777 will ask you to verify your identity before actioning any data rights request. Requests from unverified sources cannot be processed. an777 does not charge any fee for actioning data subject requests made in good faith.

an777 retains personal data only for as long as it is necessary for the purpose for which it was collected, or as required by applicable law. The retention periods below represent our standard practice.

• Active account data (name, email, address, mobile number): Retained for the lifetime of the account and for a period of two years following voluntary account closure.
• KYC identity documents (NID, passport, proof of address): Retained for a minimum of five years from the date of verification, in line with standard financial compliance requirements.
• Financial transaction records (deposit and withdrawal history in BDT): Retained for a minimum of five years from the date of each transaction.
• Game session logs: Retained for two years from the date of the session, after which they are aggregated and anonymised.
• Customer support correspondence: Retained for two years from the date of the last communication in a support thread.
• Marketing consent records: Retained for the lifetime of the account plus two years, to demonstrate consent history in the event of a dispute.

Following the expiry of the applicable retention period, an777 will securely delete or anonymise personal data so that it can no longer be attributed to you as an individual. Data that has been anonymised (i.e., all identifying attributes removed) may be retained indefinitely for statistical and platform improvement purposes.

an777 reserves the right to update or amend this Privacy Policy at any time. Changes may be made to reflect updates in platform functionality, new data processing activities, changes in applicable law, or improvements to our data protection practices. The most current version of this Privacy Policy is always available at an777.im/privacy-policy.

Where changes to this Privacy Policy are material — meaning they significantly affect how we collect, use, or share your personal data — an777 will notify registered players via email at least 14 days before the changes take effect. For minor clarifications or editorial corrections that do not substantively alter your rights or our obligations, the updated policy will be published without individual notification.

Your continued use of the an777 platform after the effective date of any amended Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with any amendment, you should discontinue use of the platform and may request account closure and data deletion by contacting [email protected].

This Privacy Policy was last updated in January 2026 and is effective from 1 January 2026. It applies to all personal data collected by an777 from players based in Bangladesh and from any other jurisdiction from which an777 is accessed.